Customer Support Associate – Utility Services

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Provide assistance to our renter customers in placing utility orders and explaining their available options.

• Engage with renters through phone, text, and email communications.

• Conduct outgoing calls to follow up with both renters and utility providers.

• Support various activities that benefit our clients and contribute to the growth of our team.

⛳️ Requirements

• Must be available to work full-time, 5 days a week, totaling 45 hours, with some weekend availability.

• Proficient in English with excellent verbal and written communication skills.

• Strong listening skills and the ability to pay close attention to renters' needs.

• Motivated to ensure the completion of the order process.

• Experience in handling sensitive information with discretion.

• Comfortable with utilizing and learning new technology.

• Highly organized, capable of managing multiple tasks in a fast-paced environment.

• Friendly, outgoing, and naturally extroverted personality.

• Quick-thinking and adaptable to changing situations.

• Enjoy working towards goals and receiving recognition for achievements.

🏝️ Benefits

• Innovative Company

• Supportive Team

• Modern technology

• Growth Opportunities

• Diversity