Customer Support Associate

This is a fully remote position, open to applicants in Poland.

📋 Description

• Provide enjoyable experiences to every client you engage with

• Develop expertise in PandaDoc to effectively address customer issues

• Respond promptly to customer inquiries

• Utilize incident management tools to log, verify, monitor, and resolve application incidents

• Collaborate closely with our global teams to deliver exceptional customer service

⛳️ Requirements

• Proficiency in English

• Excellent written and verbal communication abilities

• Background in Customer Support

• Ability to learn quickly

• Strong analytical skills

• Capacity to handle stress effectively

🏝️ Benefits

• A transparent and open culture that values feedback and encourages both professional and personal growth

• Flexibility to work from any location — our team is spread across the globe, from Lisbon to Manila, and from Florida to California

• An annual personal budget for educational opportunities, conferences, and more — anything to enhance your professional expertise

• A competitive salary

• And much more!