This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Act as the primary relationship manager for a designated portfolio of clients

• Effectively convey our standards, value proposition, and verification procedures

• Ensure precise CRM data management (Salesforce)

• Oversee the onboarding and training processes for new clients

• Serve as a vital link between field operations and internal teams

⛳️ Requirements

• Minimum of 7 years’ experience in Customer Success, Account Management, or a client-facing support role

• Proficient in CRM platforms (Salesforce preferred)

• Highly organized, driven by data, and detail-oriented

• Capability to analyze trends and identify gaps or risks in customer data

• Analytical mindset supported by data

🏝️ Benefits

• 25 days of annual leave in addition to bank holidays

• Contributory pension scheme

• Private healthcare, including partial coverage for dependents

• Opportunities for professional development