This is a fully remote position, open to applicants in Alabama.

📋 Description

• Oversee a designated territory and deliver comprehensive renewal execution support to guarantee customer retention along with achieving annual revenue and growth objectives.

• Lead renewal negotiations and stimulate additional revenue streams.

• Engage with customers consistently, both through virtual platforms and in-person meetings, to establish yourself as a trusted advisor.

• Build robust relationships grounded in an understanding of customer needs and a commitment to delivering value.

• Create effective and tailored account plans to meet revenue targets and ensure sustainable growth by implementing Demand Generation, Pipeline, and Opportunity Management strategies.

• Maintain an up-to-date pipeline and ensure it advances along the pipeline curve.

⛳️ Requirements

• Equivalent of a bachelor’s degree.

• Proven experience (3+ years) as a Client Success Manager, Customer Success Manager, Account Manager, Key Account Manager, or in a relevant role focused on renewals, particularly in the public sector and local government accounts.

• Experience in sales operations and/or contract negotiations is an advantage.

• Established track record in business application software and service sales across various industries.

• Proven success with large transactions and extended sales cycles in a dynamic, consultative, and competitive environment.