Bilingual Client Engagement Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct phone and video consultations with pre-qualified prospects.

• Oversee the prospect care cycle from initial contact to the decision-making phase.

• Accurately and swiftly document all consultation details in the CRM system.

• Facilitate the transition of clients to the legal team once the engagement is formalized.

• Follow up with clients to assess their satisfaction levels.

⛳️ Requirements

• A professional degree in Business Administration, Marketing, International Business, Law, or other related fields.

• At least two (2) years of experience in consultative sales, client management, or the commercialization of professional services.

• Complete bilingual proficiency in English (both spoken and written).

• Demonstrated success in closing high-value service engagements.

• Familiarity with CRM systems and Microsoft tools (Word, Excel, Outlook).

• Ability to perform the role entirely on a remote basis.

🏝️ Benefits

• Flexible remote work model aligned with United States business hours.

• Indefinite-term employment contract with all legally required benefits, ensuring security and continuity in the employment relationship.

• Competitive salary.

• Holiday premium pay when required to meet commitments on the United States business calendar.

• Access to benefits derived from an employment contract in Colombia.

• A work environment that emphasizes empathy, initiative, and meticulous attention to detail.

• A culture that encourages autonomy, responsibility, and ongoing professional development.

• The office may assist with visa procedures if needed by the candidate, although this is not a mandatory requirement for the position.