Customer Service Support Representative, Norwegian

This is a fully remote position, open to applicants in Greece.

📋 Description

• You will serve as the primary contact for customer and client inquiries.

• Respond to questions from retailers, merchants, and shop owners concerning their POS systems.

• Identify and resolve issues, steering customers toward their desired solutions.

• Address problems swiftly to ensure customer satisfaction.

• Aim for excellence in every customer interaction, encouraging increased product usage and loyalty.

• Dedicate yourself to achieving both personal and team objectives.

⛳️ Requirements

• Proficiency in Norwegian and a strong command of English (both written and spoken).

• Previous experience in a customer support position is a plus.

• Outstanding communication abilities, interpersonal skills, and a problem-solving approach.

• Knowledge of Android OS, advanced computer skills, and a readiness to learn.

• Exhibit true ownership and a strong team-oriented mindset.

• Excel in a dynamic, fast-paced setting.

🏝️ Benefits

• Comprehensive assistance to facilitate your relocation to Greece (including coverage for your flight tickets, hotel accommodation, and help with the house-hunting process - all at no cost to you).

• Competitive monthly salary plus two additional salaries each year.

• Healthcare benefits and a variety of discounts.

• Extensive training provided by certified instructors.

• Opportunities for professional growth and development.

• Participation in special events and community & social responsibility initiatives.

• Complimentary online Greek language courses.

• Join a Great Place to Work-Certified Company that promotes diversity.