Customer Service Specialist, Dutch, English

This is a fully remote position, open to applicants in Greece.

📋 Description

• Provide outstanding customer service through phone, email, or chat to Dutch-speaking clients.

• Address inquiries regarding products, services, warranties, and technical assistance.

• Deliver effective, professional, and efficient solutions to customer issues.

• Thoroughly document and manage interactions with customers.

• Serve as a genuine brand ambassador, upholding the prestige and values of a globally recognized automotive company.

⛳️ Requirements

• Proficiency in Dutch at C2 level (native or near-native speaker).

• Proficiency in English at B2 level (intermediate to upper-intermediate).

• Strong communication and problem-solving abilities.

• Customer-oriented mindset with a proactive approach.

• Competent computer skills and adaptability to various tools and platforms.

• Willingness to relocate to Greece if not currently residing there (relocation fully supported).

🏝️ Benefits

• Fully Paid Training: 15 days of expert-led, certified instruction.

• Comprehensive Health Care Plan: Plus exclusive employee discounts.

• Career Advancement: Clear development pathways and promotion opportunities.

• Social & Community Initiatives: Special events and company-sponsored activities.

• Relocation Assistance: Remote Flexibility: Work from anywhere in Greece.

• Language Learning Support: Free online Greek language courses.

• Modern Working Environment: Access to stylish, fully equipped premises in Athens.

• Award-Winning Workplace: Join a Great Place to Work-Certified company that values diversity and inclusion.

• Equipment & Connectivity Support: Company-provided PC with multiple screens and mobile internet router supplied during onboarding (ideal if you are temporarily in a hotel or without a fixed connection).