Customer Service Return Agent

This is a fully remote position, open to applicants in Hawaii.

📋 Description

• Greet customers as they arrive to ensure a pleasant return experience.

• Assess rental vehicles for any damages and document findings accordingly.

• Accurately finalize return transactions and inform customers about their final rental charges.

• Recommend additional SIXT products and services when appropriate.

• Identify and label vehicles that require maintenance.

• Operate in various weather conditions and undertake additional responsibilities as needed.

⛳️ Requirements

• High school diploma or GED is required.

• A minimum of 1 year of experience in customer service.

• Experience in sales, service, or hospitality is preferred.

• Valid driver's license with a clean driving record is necessary.

• Must be authorized to work in the United States without the need for sponsorship.

• Basic skills in computer navigation are required.

• Familiarity with Microsoft Office applications is advantageous.

🏝️ Benefits

• Comprehensive healthcare coverage (medical, dental, vision).

• Life insurance provided.

• Coverage for critical illness.

• Hospital indemnity insurance.

• Pet insurance available.

• 401k plan to help secure your financial future.

• Paid Time Off for personal use.

• Sick leave to accommodate health needs.

• Overtime pay at time and a half for public holiday shifts.

• Support through our Employee Assistance Program.

• Exclusive employee-only rental rates.

• Special discounts available for employees.

• Uniform provided with weekly dry cleaning services.