Customer Service Representative – German, French

This is a fully remote position, open to applicants in Serbia.

📋 Description

• Responsible for effectively managing customer inquiries through both phone and written communication.

• Diligently documenting the outcomes of conversations.

• Offering knowledgeable and friendly advice to customers.

• Operating independently within a motivated international team.

⛳️ Requirements

• Enjoy engaging with customers over the phone and providing support.

• Flexible availability, dependable, and proactive.

• Excellent communication skills with a high proficiency in both written and spoken German and French; fluency in both languages is essential. Proficiency in English is a plus.

🏝️ Benefits

• Comprehensive onboarding process as well as ongoing training and workshops.

• Long-term, exciting career growth and development opportunities within a flat organizational structure.

• Flexible work schedules — options for both full-time and part-time for an optimal work-life balance.

• Options for home office or remote work.

• Private health insurance.