Customer Service Representative, German

This is a fully remote position, open to applicants in Greece.

📋 Description

• Managing customer inquiries in German through phone, email, and chat

• Addressing account or technical issues and escalating as needed

• Accurate documentation and prompt follow-up

• Maintaining high levels of customer satisfaction

⛳️ Requirements

• Proficient in German at a C2/native level

• Competent in English at a B2 level or higher

• Possession of an EU passport or a valid work permit for Greece

• Availability for on-site or remote work, including shifts (Monday–Sunday, depending on the project)

• Readiness to relocate at least one week prior to the start date (for on-site roles)

🏝️ Benefits

• Competitive salary (€1,100–€1,500) plus monthly performance bonuses

• Paid training program (12 weeks)

• Relocation package for EU candidates, including flight, 2 weeks of hotel accommodation, airport pickup, and assistance with apartment hunting

• Health insurance and additional legal benefits

• Genuine career advancement opportunities within an international company