Customer Service Representative – French

This is a fully remote position, open to applicants in Greece.

📋 Description

• Act as the primary contact via phone, ensuring effective call management and maintaining professional communication.

• Investigate and pinpoint effective solutions to address customer issues or concerns.

• Be the initial contact for business partners or clients, assisting with inquiries related to products, services, or account management.

• Deliver accurate and comprehensive information utilizing the appropriate tools, systems, and procedures.

• Uphold a high standard of customer service and enhance the overall experience for customers or partners.

• Work collaboratively with internal teams to guarantee smooth communication and resolution of issues.

⛳️ Requirements

• Fluent or native proficiency in French with strong skills in both written and spoken communication, along with good proficiency in English.

• High school diploma or an equivalent qualification.

• At least 6 months of experience in customer service, hospitality, retail, or a related field.

• Excellent communication and problem-solving abilities, with the capacity to effectively apply product or service knowledge.

• Competence with computers and customer service applications.

• A reliable high-speed internet connection and a quiet workspace (for remote work).

• Eligibility to work in Greece.

🏝️ Benefits

• Competitive compensation package, including a base salary.

• Comprehensive benefits package tailored to the role.

• Supportive and approachable leadership dedicated to employee development.

• An inclusive and community-oriented work environment that emphasizes giving back.

• Opportunities for career growth and ongoing learning.

• And many others!