Customer Service Representative, Energy & Residential Property

This is a fully remote position, open to applicants in Croatia.

📋 Description

• Provide assistance to customers via phone, email, or chat regarding inquiries about billing, modern metering systems, and services.

• Articulate technical subjects in a clear and accessible manner.

• Efficiently process service requests, orders, and data modifications with accuracy.

• Identify customized solutions to guarantee long-term customer satisfaction.

⛳️ Requirements

• A keen interest in energy, technology, or real estate.

• Some prior experience in customer service or a strong eagerness to embark on a career in this field.

• Proficient in German, both spoken and written; English proficiency is advantageous.

• Quick learner, self-motivated, and dependable.

• Strong computer skills.

• A stable internet connection and a quiet home office environment.

🏝️ Benefits

• Enjoy the flexibility of working where others vacation. Your workplace can be anywhere you choose to live and work: utilize our state-of-the-art "Work from Anywhere" solution if you have a dedicated workspace and a reliable internet connection.

• We supply the essential equipment for your daily tasks to ensure optimal service for our customers from your workstation.

• You will benefit from several weeks of paid training and comprehensive onboarding prior to starting your role.

• In uncertain times, we offer secure solutions: a permanent (open-ended) employment contract.

• All interactions, from the application interview to onboarding, are conducted virtually.

• Enjoy support, fun, and much more through our distinctive community approach! 🌈