Customer Service Representative, Danish

This is a fully remote position, open to applicants in Greece.

📋 Description

• Managing incoming phone calls, messages, and emails from customers.

• Providing information and support regarding products such as vacuum cleaners, air purifiers, hair care tools, and more.

• Diagnosing technical issues and offering solutions to customer inquiries.

• Processing warranty claims, repairs, and replacements.

• Suggesting product recommendations tailored to customer needs and preferences.

• Ensuring high levels of customer satisfaction through professional and courteous communication.

⛳️ Requirements

• Outstanding writing and verbal communication skills in both Danish and English.

• Strong attention to detail.

• Good technical troubleshooting and problem-solving abilities.

• Capability to manage unexpected changes and address customer concerns with professionalism.

• Previous experience in customer support or technical support roles is preferred.

🏝️ Benefits

• Relocation support (Athens or Thessaloniki): Flights, accommodation & housing assistance, all at no cost to you.

• Competitive monthly salary plus 2 additional salaries per year.

• Health care benefits and a variety of other discounts.

• Comprehensive training provided by certified instructors on products and customer service techniques.

• Opportunities for professional growth and development.

• Participation in special events, community engagement, and social responsibility initiatives.

• Complimentary online Greek language courses.