Customer Service Representative – Czech, English

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Manage customer inquiries through phone, email, or chat in both Czech and English.

• Deliver accurate information and efficient solutions to customer requests.

• Uphold a high standard of professionalism and ensure customer satisfaction.

• Document and update customer interactions in internal databases.

• Adhere to company protocols and service standards.

⛳️ Requirements

• Native or fluent proficiency in Czech (essential).

• Strong English communication skills, both written and verbal.

• Excellent communication and problem-solving capabilities.

• Ability to work independently in a remote setting.

• Must reside in Portugal (essential).

• Availability to work from Monday to Friday, 08:00 to 17:00.

🏝️ Benefits

• Comprehensive training and development programs.

• Flexible working hours and remote work opportunities.

• Competitive salary and performance-based incentives.

• Supportive and inclusive company culture.