Customer Service Representative

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Manage both incoming and outgoing customer calls

• Support clients with inquiries and requests related to insurance

• Deliver outstanding customer service through phone, email, and text communication

• Follow up with clients concerning documentation and policy changes

• Precisely input and maintain customer data in company databases

• Address customer issues in a timely and professional manner

• Collaborate closely with internal teams to guarantee a seamless customer experience

⛳️ Requirements

• Proficient in both English and Russian (verbal and written)

• Prior experience in Customer Service or Call Center roles is mandatory

• Excellent communication and interpersonal abilities

• Strong phone etiquette and effective listening skills

• Able to thrive in a dynamic, fast-paced setting

• Proficient computer skills with the capacity to quickly learn new systems

• Stable internet connection and a dedicated workspace for remote work

• Willingness to work during PST business hours

🏝️ Benefits

• Competitive salary and performance-based incentives

• Flexible working hours and remote work opportunities

• Comprehensive training and ongoing professional development

• Health, dental, and retirement benefits

• Supportive and inclusive company culture