Customer Service Expert – Spanish

This is a fully remote position, open to applicants in Greece.

📋 Description

• Engage with customers through phone, chat, and email channels.

• Monitor and follow up on cases to ensure they are resolved efficiently and promptly.

• Uphold high levels of customer satisfaction while representing a renowned brand.

• Assist customers in managing and securing their accounts and passwords.

• Arrange repairs for hardware-related issues.

• Escalate unresolved cases by reaching out to second-level support.

• Ensure consistent high customer satisfaction.

⛳️ Requirements

• Proficiency in Spanish.

• Advanced knowledge of English.

• Excellent communication abilities.

• Previous experience in customer support is advantageous.

• Strong troubleshooting capabilities.

🏝️ Benefits

• Comprehensive assistance to facilitate your relocation to Greece, including coverage of flight expenses, hotel accommodations, and help with the house-hunting process, all at no cost to you.

• Competitive monthly salary plus two additional salaries per year.

• Health care benefits along with various discounts.

• Thorough training conducted by certified instructors.

• Opportunities for professional growth and development.

• Free access to an online Greek language course.