Customer Service Executive

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Responsible for providing support and timely solutions to requests from partners and end clients.

• Ensure an exceptional experience for Justo's partners and end clients.

• Assist in achieving the KPIs, goals, and objectives of the department.

• Build and maintain relationships with various areas of the company.

⛳️ Requirements

• Residence in Bogotá.

• Availability to work in rotating shifts, including weekends and holidays.

• Intermediate knowledge of Excel.

• Experience in similar roles or positions.

• Knowledge of Ecommerce.

🏝️ Benefits

• Unlimited days off.

• Remote work option.

• JustoCoins to spend at your favorite restaurants.

• Sports activities and initiatives for mental health care.

• Plans to support you during family moments.

• Day off for your birthday.

• And most importantly... a fantastic team that you won't believe!