Customer Service

This is a fully remote position, open to applicants in Greece.

📋 Description

• Managing customer inquiries in German through phone, email, and chat.

• Addressing account or technical issues and escalating as needed.

• Maintaining precise documentation and ensuring timely follow-up.

• Striving to achieve high levels of customer satisfaction.

⛳️ Requirements

• Proficiency in German at C2 level or as a native speaker.

• Proficient in English at B2 level or above.

• Possession of an EU passport or a valid work permit for Greece.

• Flexibility to work on-site or remotely, including shifts (Monday to Sunday, depending on the project).

• Prepared to relocate at least one week prior to the start date (for on-site roles).

🏝️ Benefits

• Competitive salary (€1,100 - €1,500) plus monthly performance bonuses.

• Paid training program lasting 12 weeks.

• Relocation package for EU candidates, including flight, two weeks of hotel accommodation, airport pick-up, and assistance with housing.

• Health insurance and legal benefits.

• Genuine career advancement opportunities within an international organization.