Customer Service Agent, German & English

This is a fully remote position, open to applicants in Spain.

📋 Description

• Serve as the primary contact for German-speaking clients, delivering expert assistance throughout the booking journey.

• Address customer queries effectively and with compassion via phone and email.

• Connect with customers by leveraging a comprehensive understanding of SIXT's offerings, services, and mobility solutions.

• Enhance customer satisfaction and loyalty by providing friendly, professional, and solution-focused service.

⛳️ Requirements

• Native or near-native proficiency in German alongside fluent English capabilities.

• A sincere enthusiasm for delivering exceptional service and assisting customers in finding suitable solutions.

• Minimum of 1 year of experience in a customer-facing or service-oriented position.

• Strong familiarity with MS Office applications; experience with CRM systems is advantageous.

🏝️ Benefits

• 100% Remote Work

• AI at your fingertips

• SIXT Employee Benefits

• International Environment

• Professional Growth

• Team Spirit

• Stability & Purpose