Customer Service Agent, Dutch Speaker

This is a fully remote position, open to applicants in Germany.

📋 Description

• Manage incoming customer inquiries in Dutch through phone and email

• Address complaints with a compassionate approach

• Offer customized solutions while gathering feedback

• Ensure a remarkable customer experience

• Communicate confidently and empathetically with customers in both Dutch and English

• Analyze customer inquiries and determine their needs

• Work flexibly across various shifts, including weekends and night shifts

⛳️ Requirements

• Experience in customer service

• Proficient in Dutch and English (C1 level or above)

• Excellent communication abilities

• Strong analytical and problem-solving skills

• Comfortable using computers and standard software, including Microsoft Office

🏝️ Benefits

• Enjoy discounts on SIXT rent, share, ride, and SIXT+

• Attractive vehicle leasing offers

• Exclusive deals with partners for travel, technology, fashion, and more

• Access to Claude by Anthropic and SIXTgpt

• Contributions to your retirement plan

• Capital-forming benefits

• 30 days of vacation

• High-quality employee restaurant