Customer MRO Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and support the Saudi Technic JPC team to fulfill current and future business requirements.

• Provide oversight and support for ST MRO Planning, Materials, Customer Support, and Repair processes.

• Collaborate as part of a cross-functional GE Team dedicated to achieving sustainable TAT and efficiency enhancements within ST MRO.

• Assist in crafting and executing a ST Repair Strategy and growth plan aligned with machine capabilities and available repair licenses.

• Support the ST team in the creation and implementation of a shop transition plan.

• Generate and utilize data-driven metrics to monitor performance and advocate for continuous improvement for the customer across various workstreams.

• Maintain GE business metrics and provide regular updates to the MRO Program Leadership team, project core team, and senior steering committee.

• Establish a standardized communication process and metrics package.

• Aid in the development, reporting, and analysis of first-time yield in the repair processes.

• Actively promote and support the application of Lean Six Sigma and change management tools and techniques.

⛳️ Requirements

• Bachelor’s degree from an accredited university or college, or equivalent knowledge and experience in an MRO environment.

• Knowledge of MRO processes.

• Exceptional interpersonal, coaching, and leadership abilities.

• Strong verbal and written communication skills.

• Experience in Lean Six Sigma methodologies.

• Background in project management.

🏝️ Benefits

• Relocation Assistance Provided