Customer Manager

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Achieve the objectives set by principals, focusing on key areas such as volume and sales fundamentals, including merchandising, assortment, pricing, and shelving targets at designated customers.

• Create a detailed Customer Business Plan that aligns with the priorities of the principals and fosters long-term success.

• Engage directly with all decision-makers at the customer to present and promote business plans, programs, and concepts aimed at improving business outcomes.

• Attain results with the lowest possible selling costs while optimizing company revenue through brokerage, commissions, bonuses, contest earnings, and additional incentives.

• Ensure a competitively superior in-store presence in assigned locations by coordinating with headquarters, supervisors, and other customer operations personnel.

• Oversee manufacturers’ trade marketing funds, manage direct shipments via the Sales Support Coordinator, and utilize data to effectively sell concepts to the customer.

• Operate within the allocated budget, ensuring an efficient utilization of resources.

• Keep open communication channels with key principals to guarantee alignment and cooperation.

⛳️ Requirements

• Bachelor’s degree or an equivalent qualification in the relevant field.

• A minimum of six months of experience in retail (CPG), marketing, space management, or resets.

• Preferred: Experience in sales administration or finance.

• Proficient in Microsoft PowerPoint, Excel, Word, Outlook, and other web-based applications.

• Exceptional presentation skills.

• Capability to manage multiple projects simultaneously.

🏝️ Benefits

• Flexible scheduling options

• Reasonable accommodations for applicants with disabilities