Customer Insights Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver advanced analytical support across Marketing, Sales, and Customer Support functions.

• Emphasize customer segmentation, forecasting, campaign performance evaluation, and providing actionable insights.

• Conduct intricate analyses related to customer behavior, marketing effectiveness, and sales patterns.

• Collaborate cross-departmentally to generate insights that enhance ROI and improve customer experience results.

• Provide informal mentorship to Analyst I team members.

• Minimal travel required, approximately 2-4 times per year, usually overnight.

⛳️ Requirements

• Bachelor's degree is mandatory.

• Master's degree is preferred.

• Over 4 years of experience in analytics.

• Proficient in SQL, Excel, and BI tools.

• Familiarity with marketing or sales analytics.

• Experience with forecasting and predictive modeling.

• Knowledge of Business Intelligence systems.

• Active participation in an evangelical Christian church.

🏝️ Benefits

• Enrollment in comprehensive benefits packages, including healthcare.

• Vacation and sick leave.

• Holiday pay.

• Care days.

• 401(k) retirement plan.

• Maternity and paternity leave options.

• Adoption assistance available.

• Time allocated for mission trips.