Customer Financial Assurance Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Manage the financial relationship with designated B2B clients, serving as their trusted advisor on matters related to energy accounting and revenue assurance.

• Supervise the production of monthly financial deliverables, which include revenue recognition, gross margin calculations, reconciliations, variance analysis, and controls reporting.

• Assess and critique the analytical work generated by the Customer Financial Assurance team, ensuring that it is accurate, complete, and clear prior to client submission.

• Offer commercial insights into consumption patterns, billing effectiveness, and financial risks, translating technical data into straightforward, actionable recommendations.

• Facilitate client meetings, where you will present financial outcomes, performance commentary, and opportunities for improvement.

• Collaborate with operations, billing, data, and product teams to address issues, enhance data quality, and reinforce financial controls.

• Hold line management responsibilities for Customer Financial Assurance Analysts.

• Propel continuous improvement initiatives in financial assurance processes, reporting, and client engagement.

⛳️ Requirements

• Strong foundation in finance, accounting, or commercial analysis, preferably within the energy or utilities industry.

• Demonstrated experience in managing client relationships and presenting financial insights to senior stakeholders.

• Capability to interpret complex datasets and articulate findings clearly to non-technical audiences.

• Strong leadership, influencing, and problem-solving abilities.

• Proficiency in Excel and financial reporting tools; experience with BI platforms is a plus.

• Exceptional diplomacy skills and the ability to navigate multiple considerations in contentious situations.

• Familiarity with the complex dynamics of the energy market, ideally with large supply portfolios.

• Understanding of the nuances of billing platforms and their implementations, as well as how they interact and compare with industry standards.

• In-depth knowledge of industry protocols, including settlement mechanics, data flows, and invoicing of Gross Margin costs.

• Experience in Management Accounting, preferably within both B2C and B2B Energy Supply.

• Ideally CIMA qualified or currently pursuing this qualification.

🏝️ Benefits

• 25 days of holiday plus bank holidays.

• Option to purchase or sell 5 additional annual leave days per year.

• Vitality Health Insurance, which includes private healthcare, virtual GP access, mental health support, and wellbeing perks (50% off gym memberships with Virgin Active, Nuffield, PureGym).

• Pension plan featuring a 5% matched contribution.

• Frequent team-wide and company-wide events.

• Two volunteering days annually to contribute to community service.

• Remote-first working environment with offices located in London and Nottingham.