Customer Experience Specialist (m/f/d)

This is a fully remote position, open to applicants in Germany.

📋 Description

• You will serve as the main point of contact for our customers located in Germany.

• You will develop tailored assortment plans and orders for our clients, ensuring that employees discover exactly what they desire.

• You will aid in the coordination of deliveries and installations, providing swift and practical solutions for our customers.

• You will assist our team with exciting initiatives such as launching new menus and products, effectively communicating these to our customers.

• You will support the commercial and operations teams to ensure the successful implementation of the concept in Germany, taking on additional tasks as needed.

⛳️ Requirements

• You must be fluent in German and preferably also proficient in English.

• Ideally, you should possess prior experience in customer care.

• You should demonstrate a proactive, independent, and flexible work ethic, consistently finding solution-oriented approaches in challenging situations.

• Your ability to multitask and take ownership of your responsibilities is one of your key strengths.

• Your enthusiasm is infectious; you bring a positive energy to the team.

• A passion for good food and drink is essential, along with a desire to share that enthusiasm with others.

🏝️ Benefits

• Home office – Enjoy the flexibility of working 100% remotely from anywhere in Germany.

• Time off – Benefit from 30 days of annual leave each year.