Customer Care Specialist – German Speaker

This is a fully remote position, open to applicants in Poland.

📋 Description

• Collaborating daily with business owners and entrepreneurs to align their motivation and determination to achieve results.

• Assisting our clients mainly through live chat and email, addressing any inquiries they may have.

• Being a part of a team within the customer care department and the overall business to ensure we achieve all individual and collective goals.

• Embracing change effectively.

• Proposing improvements for our processes.

⛳️ Requirements

• Proficient in English and German, with advanced written and verbal communication skills.

• Quick-thinking and eager to learn and develop.

• Minimum of 1 year experience in Customer Care, whether online, over the phone, or face-to-face. If you haven't worked in customer care but are enthusiastic about it, please reach out!

🏝️ Benefits

• 100% remote work flexibility.

• Competitive salary package.

• Up to 15% monthly bonus based on individual and team performance.

• Stock Option/Shares program.

• Access to the company’s properties in Cyprus for our work-and-swim initiative.

• Opportunity to enhance your skills in a dynamic FinTech environment.