Customer Care Specialist, Dutch Speaker

This is a fully remote position, open to applicants in Poland.

📋 Description

• Engaging daily with business owners and entrepreneurs, aligning their motivation and mindset to achieve results.

• Assisting our customers primarily through live chat and email, addressing any inquiries they may have.

• Collaborating as part of a team within the customer care department and the wider business to ensure we fulfill all individual and collective targets.

• Embracing change with adaptability.

• Proposing improvements for our processes.

⛳️ Requirements

• Proficient in English and Dutch: advanced written and verbal communication skills.

• Quick-thinking and eager to learn and evolve.

• A minimum of 1 year of experience in Customer Care - whether online, via phone, or face-to-face. If you lack customer care experience but have a strong desire to join us, please reach out!

🏝️ Benefits

• Fully remote work environment.

• Competitive salary package.

• Up to 15% monthly bonus tied to individual and team performance.

• Stock Option/Shares program.

• Access to the company's flats in Cyprus for our work-and-swim program.

• Opportunity to enhance your skills in a rapidly growing FinTech setting.