Customer Care Agent – Danish Speaker

This is a fully remote position, open to applicants in Greece.

📋 Description

• Assisting via phone, chat, and email with: Account and login issues

• Subscriptions, payments, cancellations

• Streaming errors and technical challenges

• Subtitle, audio language, and content inquiries

• Promo codes and campaign queries

• Guiding customers wishing to cancel

• Managing the entire customer journey without tier levels.

⛳️ Requirements

• Fluent in Danish at C1 level (preferably native speaker)

• Proficient in English at B2 level (training is conducted in English)

• Possesses strong written communication skills

• Familiar with working on a PC and multitasking

• Patient, service-oriented, and solution-focused

• Experience is an advantage, but not a necessity.

🏝️ Benefits

• Flight ticket to Greece

• 2 weeks of free hotel accommodation upon arrival

• Transportation from the airport to the hotel

• Assistance with housing search

• Support with all necessary documentation (bank, tax, social security)

• Ongoing support before and after arrival