Customer Advisor

This is a fully remote position, open to applicants in Greece.

📋 Description

• Providing assistance to clients with travel bookings, modifications, and general destination inquiries.

• Ensuring that every customer receives professional, empathetic, and solution-focused support while also promoting additional travel services like insurance and upgrades.

• Improving customer satisfaction and enhancing the travel experience for clients across various partner platforms.

⛳️ Requirements

• Proficiency in Croatian (C1/native) along with a strong command of English.

• Previous experience in customer service, support, hospitality, or tourism is preferred.

• Excellent communication and problem-solving abilities.

• Capability to manage calls, chat, and back-office duties effectively.

• Must be currently residing in Greece (mandatory for remote roles).

• Self-motivated, adaptable, and focused on customer satisfaction.

🏝️ Benefits

• Fully remote position (within Greece).

• Competitive salary package.

• Bonuses based on performance.

• Private health insurance and additional benefits (depending on the project).

• International work environment.

• Comprehensive training and ongoing coaching.

• A supportive and multicultural team.

• Flexible working hours.