Crowd Support Specialist

This is a fully remote position, open to applicants in California.

📋 Description

• Coordination and execution of projects

• Support for active projects and users

• Management of contributor support and community interactions

• Oversight of vendor and partner relationships

• Coordination of operations and reporting

• Communication and collaboration with stakeholders

• Continuous improvement through problem-solving initiatives

⛳️ Requirements

• Exceptional written and verbal communication abilities.

• Capability to comprehend project instructions and articulate them effectively.

• Experience with Discord and various community/social media platforms (LinkedIn, Instagram, Facebook).

• Strong problem-solving skills and the ability to multitask.

• Organized methodology for logging, tracking, and reporting daily tasks.

• Ability to work autonomously during the night shift.

• Familiarity with VMS portals, Google Sheets, Excel, or CRM tools (preferred).

🏝️ Benefits

• Competitive salary

• Flexible working hours.