Croatian-Speaking Customer Service – Tourism Industry

This is a fully remote position, open to applicants in Greece.

📋 Description

• Deliver exceptional customer service to Croatian-speaking clients through phone, email, and online chat.

• Assist customers with a variety of inquiries related to tourism, bookings, and support requests.

• Maintain a professional demeanor and a friendly tone in all interactions with customers.

• Accurately record and document customer communications to enhance service quality.

• Collaborate remotely with team members to ensure a consistent and outstanding customer experience.

• Engage in training sessions to remain informed about tourism products, services, and best practices.

⛳️ Requirements

• Proficiency in Croatian (both written and spoken) is mandatory. Please specify your nationality and native language in your CV and cover letter.

• Prior experience in customer service or the tourism industry is beneficial but not mandatory.

• Strong communication and problem-solving abilities.

• Capability to work independently and effectively manage time in a remote environment.

• Enthusiasm for learning and professional growth within a remote work context.

🏝️ Benefits

• Competitive salary

• Pre-paid flight, hotel, and airport taxi

• 13th and 14th month salary each year

• Paid training and opportunities for career development

• 50 euros food vouchers

• Additional perks