CRM Marketing Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Implement lifecycle strategies for venue email and SMS initiatives.

• Create and oversee venue newsletters along with automated email workflows.

• Design post-purchase communications aimed at boosting ancillary sales and upselling opportunities.

• Assist in vertical marketing efforts for Premium, B2C, and F&B programs.

• Execute segmentation strategies to enhance engagement and conversion rates.

• Track and refine performance across essential lifecycle metrics.

• Uphold quality assurance standards and ensure data precision across campaigns.

• Collaborate with Brand and Social teams to maintain alignment across channels.

⛳️ Requirements

• 4–6 years of experience in email marketing, CRM, or lifecycle marketing.

• Familiarity with marketing automation platforms.

• Exceptional analytical and organizational abilities.

• Capability to handle multiple campaigns at once.

• Outstanding written communication skills.

🏝️ Benefits

• Medical, vision, dental, and mental health benefits for you and your family.

• Health care concierge services.

• Flexible Spending Account (FSA) or Health Savings Account (HSA).

• Complimentary concert tickets.

• Generous paid time off.

• Paid holidays.

• Sick leave.

• Personal days.

• 401(k) plan with company matching.

• Stock reimbursement program.

• Caregiver leave.

• Support for fertility, adoption, foster care, or surrogacy.

• Career and skill development opportunities through the School of Live.

• Tuition reimbursement.

• Assistance with student loan repayment.

• Volunteer time off.

• Crowdfunding matching.

• Reasonable accommodations available.

• Religious accommodations provided.

• Access to free live events via an exclusive employee ticketing program.

• Six months of paid caregiver leave for new parents.

• Roadie Babies program to support new parents in caring for their infants during work trips.