CRM Developer – Dynamics 365

This is a fully remote position, open to applicants in India.

📋 Description

• Accountable for facilitating CRM application projects through design, development, testing, and ongoing assistance.

• Design, develop, and implement Microsoft Dynamics 365 Customer Engagement (CRM) solutions consistent with Gainwell application development standards.

• Collaborate with business stakeholders and functional analysts to collect, analyze, and document requirements.

• Customize and configure Dynamics 365 entities, forms, views, business rules, workflows, and security roles to fulfill business objectives.

• Develop and maintain custom plugins, workflows, and integrations utilizing C#.NET and JavaScript.

• Create extensions and custom components using Power Apps and Power Automate (Flows).

• Develop and support Power BI reports and dashboards utilizing Dynamics 365 data.

• Conduct unit testing, system validation, and assist in defect resolution activities.

• Provide continuous application support and maintenance for the Dynamics 365 platform.

• Generate and sustain technical documentation, including design specifications, configurations, and deployment manuals.

• Ensure CRM solutions adhere to Gainwell's security, quality, and operational standards.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline, or equivalent experience.

• Over 6 years of experience in CRM application development and support.

• Demonstrated hands-on experience with Microsoft Dynamics 365 Customer Engagement (CE/CRM).

• Solid development experience with C#.NET and JavaScript.

• Experience in developing Power Apps for CRM extensions.

• Familiarity with creating and managing Power Automate (Flows).

• Experience in developing Power BI reports using CRM data.

• Comprehensive understanding of Dynamics 365 workflows, configurations, and customization methods.

• Experience integrating Dynamics 365 with external systems and applications.

• Strong analytical, troubleshooting, and problem-solving abilities.

• Excellent verbal and written communication skills.

• Capability to work efficiently in a large, matrixed enterprise environment.

🏝️ Benefits

• Remote Opportunity