Crisis Intervention Specialist

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Monitors crisis queues for clients engaged in individual therapy, family therapy, and group sessions.

• Responds to incoming crisis calls, delivering real-time risk assessments, de-escalation techniques, and safety planning.

• Screens for risk and collaborates on stabilization strategies for clients who may pose a threat to themselves or others.

• Completes all necessary documentation in accordance with compliance standards and Charlie Health's best practices.

• Acts as a primary point of contact for crisis triage during client group sessions, working in conjunction with Senior Care Coaches and Care Coaches.

• Conducts case consultations with Care Team members as required.

• Provides support to all Care Team members (including Primary Therapists, Care Coaches, Group Facilitators, etc.) in relation to client care.

• Performs additional care coordination tasks as necessary.

• Undertakes other responsibilities and duties as assigned by the Director of Crisis Response and Prevention or the Chief Clinical Officer.

⛳️ Requirements

• Must be a resident and hold a license in the state of Oregon.

• Clinician must be independently licensed.

• Prior experience in crisis management is preferred.

• Ability to commit to a minimum of 12 hours per week with flexibility to accommodate the needs of the team and clients.

• A driven individual with a passion for mental health, capable of thriving in a fast-paced environment, and enthusiastic about contributing to a developing business.

• Strong interpersonal and communication skills are essential. Familiarity with cloud-based communication tools and relevant software—Gmail, Slack, Dropbox, Zoom, EMR—is required.

🏝️ Benefits

• Charlie Health is delighted to provide comprehensive benefits to all full-time, exempt employees. Discover more about our benefits here.