Credit & Collections Analyst – UK Shift

This is a fully remote position, open to applicants in India.

📋 Description

• Support the company in ensuring timely payment for goods and services provided to clients.

• Collaborate across various brands within the Ziff Davis portfolio.

• Report directly to the Senior Manager of Credit & Collections.

• Prepare, post, verify, and document customer payments and transactions related to accounts receivable.

• Generate invoices in accordance with company guidelines; send invoices to customers.

• Keep customer files current, including changes to names or addresses, mergers, or mailing preferences.

• Compose correspondence for standard past-due accounts and collection efforts.

• Identify delinquent accounts through file reviews.

• Reach out to delinquent account holders to request payment.

• Generate reports outlining the current status of customer accounts as requested.

• Investigate customer discrepancies and past-due amounts with the support of the Collections Manager and other team members.

• Work alongside the Collections Manager to periodically reconcile accounts receivable.

• Conduct credit checks on new accounts.

• Set up new accounts in the accounting system.

• Assist in producing monthly billing statements based on the general ledger.

• Support the Accounting Manager in reconciling revenue accounts each month.

• Copy, file, and retrieve materials related to accounts receivable as needed.

• Communicate changes in information to the relevant employees.

• Carry out other related duties as assigned.

⛳️ Requirements

• Exceptional verbal and written communication skills.

• Proficient in Microsoft Office Suite or similar software, along with other accounting software programs.

• Ability to work independently and thrive in a fast-paced environment.

• Capacity to anticipate work requirements and engage professionally with customers.

• Strong organizational skills and meticulous attention to detail.

• Associate’s or Bachelor’s degree in Accounting.

• Minimum of three to four years of relevant experience required.

🏝️ Benefits

• Competitive salaries complemented by comprehensive health and wellness-focused benefits.

• Paid time off as needed.

• Employee Resource Groups.

• Company-sponsored events.

• Frequent opportunities for professional development through educational support, mentorship programs, and career advancement resources.

• Employee engagement initiatives and recognition awards.