Coordinator – Sportsbook Promotions, CRM

This is a fully remote position, open to applicants in Florida.

📋 Description

• Implement CRM and promotional initiatives.

• Coordinate seasonal, pre-planned, and real-time campaigns to meet customer expectations and business goals.

• Manage daily campaign setup, quality assurance, deployment, and reporting across CRM and promotional platforms.

• Ensure that all messaging and promotional content are precise, compliant, and delivered on time.

• Collaborate with stakeholders to execute campaign mechanics, targeting strategies, offer structures, and messaging.

• Monitor and report on campaign performance, pinpointing areas for optimization.

• Carry out testing plans and aid in ongoing improvement initiatives.

⛳️ Requirements

• Over 2 years of experience in CRM, promotions, or lifecycle marketing within the online gaming, sportsbook, casino, or a related digital sector.

• Proficiency in using CRM platforms (e.g., Braze, Optimove) and/or promotional management tools.

• Exceptional attention to detail with the ability to handle multiple campaigns at once.

• Comfort in a fast-paced, launch-oriented environment.

• Capability to analyze performance data and convert insights into actionable enhancements.

• Excellent written and verbal communication abilities.

• Experience working with cross-functional teams, including commercial, product, and compliance departments.

• Understanding of regulatory considerations in various jurisdictions (experience in Canada is advantageous).

🏝️ Benefits

• Competitive salary and benefits package.

• Flexible vacation policy.

• Hybrid/remote work environment.

• Startup culture supported by a stable, global brand.