Coordinator, Regional Events – Meetings

This is a fully remote position, open to applicants in India.

📋 Description

• Act as the Registration lead for all assigned Global Events and Meetings (Europe and South Asia).

• Develop event listings for each Global Event in the CRM, ensuring that registration fees, confirmation messages, cancellation policies, and event waivers are precise and current.

• Oversee payment processing and post-event reconciliation in the CRM as well as Microsoft Excel documents.

• Handle registration lists and waitlists for each event efficiently.

• Generate invoices and receipts for members upon request.

• Address member inquiries via calls and emails regarding the registration process and events.

• Deliver accurate and timely registration reports to the VP, Directors, and Managers.

• Design name badges and other printed materials for events.

• Lead and manage registration onsite for designated Global Events and Meetings.

• Assist Event Leads in formulating Registration Launch plans.

• Act as the primary point of contact for customer service for our members at each event.

• Responsible for maintaining and updating the Events process manual.

• Coordinate the procurement of materials with vendors.

• Provide administrative support to the Events & Meetings team as instructed by the manager.

• Aid in crafting marketing emails to promote events.

• Manage food and beverage selections and dietary requirements.

⛳️ Requirements

• Bachelor’s Degree.

• Minimum of 2 years of administrative experience, experience in associations, event planning, or related coordination work.

• Strong proficiency in MS Excel is essential.

• Proficiency in Microsoft Office Presentation tools.

• Exceptional customer service skills.

• Advanced written and spoken English is required.

• Familiarity with Canva and project management software such as Monday.com and Cvent is desirable.

• A self-motivated individual who demonstrates ownership and commitment to the role.

• Willingness to travel domestically and internationally up to 15% of the time.

🏝️ Benefits

• EO offers a competitive total rewards package.

• Support for professional development.

• Flexible working environment.