Coordinator, Pharmacy Care

This is a fully remote position, open to applicants in Kentucky, +1 more state.

📋 Description

• Respond to and resolve patient inquiries within established time frames

• Comprehend the physical, psychological, and social challenges associated with specific disease states

• Assist patients with issues related to drug therapy and pharmacy care

• Encourage adherence to prescribed drug regimens

• Document all adverse events linked to drug therapy and pharmacy care

• Build and sustain strong relationships with physician practices

• Contribute to the management of patients' pharmacy care plans

• Quickly troubleshoot and resolve patient and payer concerns

• Collaborate in a team-oriented environment to support other healthcare team members

• Keep updated notes and documentation regarding patients' drug therapy

⛳️ Requirements

• A high school diploma is required

• At least two years of experience in a healthcare-related call center, physician's office, or social service setting

• Education in business administration, accountancy, sales, marketing, computer sciences, or similar fields is preferred, with a completion of a two-year associate degree or equivalent experience and education

• Strong organizational and time management skills

• Keen attention to detail

• Self-driven and motivated

• Capable of working independently

• Excellent oral and written communication abilities

• Ability to foster a positive team atmosphere

• Strong interpersonal skills

• Proficiency in Microsoft Office Suite, including Word, Excel, Access, and Outlook

🏝️ Benefits

• Health insurance

• Dental and vision care

• Backup dependent care

• Adoption assistance

• Infertility coverage

• Support for family building

• Behavioral health solutions

• Paid parental leave

• Paid caregiver leave

• Resources for professional development

• Mentorship programs

• Opportunities for volunteer activities