Conversational AI Architect – Google Dialogflow

This is a fully remote position, open to applicants in India.

📋 Description

• Develop comprehensive solutions that cater to enterprise environments and fulfill business requirements.

• Promote and establish best practices, reusable design patterns, and architectural guidelines.

• Generate clear and detailed documentation, encompassing backend integration specifications, business logic implementation details, and high-level architecture designs.

• Determine the necessary APIs (Analysis and onboarding, API request/response formats, and DTO classes).

• Additionally, craft high-level designs for the middleware teams to facilitate the development of middleware services.

• Serve as a bridge between business stakeholders and development teams to convert business needs into technical solutions.

• Collaborate closely with engineers to aid in the execution of designed solutions.

• Actively engage with external teams to guarantee alignment and successful project delivery.

• Optimize voice solutions for peak performance, utilizing best practices in configuration and AI/ML-driven speech recognition systems.

⛳️ Requirements

• A minimum of 5 years of demonstrated experience as a Solution Architect, ideally in voice-based solutions and cloud platforms.

• Over 3 years of experience with Google Dialogflow CX and large language models (LLM).

• Proven experience in designing secure and scalable backend integrations.

• 3–4 years of practical experience in Python for backend development, API creation, automation, and integration of conversational AI solutions.

• Extensive knowledge of IVR/bot systems.

• Thorough understanding of voice solution architecture, encompassing VXML, ASR, and NLP-based interactions.

• Expertise in API development, API integrations, authentication mechanisms (OAuth, certificates), and data mapping.

• Skilled in managing the transfer and storage of conversational data across platforms.

• Practical experience in designing call flows using Visio or Idraw.io.

• Strong design and documentation abilities tailored to address the specific business needs of enterprise solutions.

• Exceptional communication and collaboration skills.

• Experience collaborating with business stakeholders to define requirements and deliver effective solutions.

🏝️ Benefits

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and over 30% year-over-year revenue growth.

• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.

• Work From Anywhere Culture: take advantage of the flexibility that comes with remote work.

• Growth Mindset: benefit from a variety of professional development opportunities, including certification programs, mentorship and talent investment programs, and internal mobility and internship opportunities.

• Global Impact: work on significant projects for top global clients and influence the future of industries.

• Welcoming Multicultural Environment: become part of a dynamic, global team and thrive in an inclusive and supportive work atmosphere with open communication and regular team-building social events.

• Social Sustainability Values: engage in our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.