Contractor Relations Specialist

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Evaluate service capabilities and contractor performance to pinpoint strengths, weaknesses, and opportunities for improvement.

• Recruit and onboard contractors based on these evaluations.

• Act as the main communication and escalation contact for contractors.

• Create and maintain a grading system for contractor performance.

• Review audits to ensure compliance with HD Supply standards and provide education to contractors on quality standards and procedures.

• Facilitate connections between contractors and the sales team, communicating service capabilities to sales representatives.

• Address contractor inquiries regarding project specifications, regulatory compliance, and customer expectations.

• Utilize QuickBase to evaluate programming needs, ensure data accuracy, and engage in discussions about platform integration strategies.

• Approve contractor licenses in QuickBase for services that are permitted.

• Examine scopes of work to verify compliance with licensing laws.

• Offer backup licensing expertise during project success calls.

⛳️ Requirements

• A Bachelor's degree in business administration, a related field, or a BS/BA in a relevant discipline.

• Minimum of 5 years of experience in contractor management.

• Typically 5-8 years of experience in a related field, or a MS/MA with generally 3-5 years of relevant experience.

• Knowledge of compliance standards and regulations pertinent to contracting and service delivery.

• Must secure state contractor certifications for organizational purposes.

• Certification may be necessary in certain areas.

• Experience in contractor recruitment, onboarding, performance evaluation, and compliance auditing.

• Proficient in using QuickBase and ensuring data integrity.

• Understanding of licensing laws and the processes for contractor license approvals.

• Willingness to travel overnight 20% to 50% of the time.

• Capable of identifying obstacles, troubleshooting complex issues, making decisions amid uncertainty, and independently devising solutions.

🏝️ Benefits

• Medical (including Prescription drug coverage), dental, and vision insurance options.

• Health care and Dependent Care FSA (where applicable).

• 401(K) plan with company matching contributions.

• Paid Holidays, Vacation, Personal Time, and a Wellness Day.

• Paid Sick Leave.

• Life and Accidental Death & Dismemberment Insurance.

• Short and Long-term Disability Insurance.

• Critical Illness and Accident Insurance.

• Whole Life Insurance.

• Commuter Benefits.

• Tuition Reimbursement.

• Employee Assistance Program.

• Adoption and Surrogacy Assistance.