Contract Commercial Loan Specialist

This is a fully remote position, open to applicants in New York.

📋 Description

• Conduct the initial setup, data entry, and creation of system records for new Commercial Real Estate (CRE), Sponsor Banking, and Yacht loans, including the onboarding of primary borrowers, guarantors, and related Demand Deposit Accounts (DDAs).

• Oversee the ongoing lifecycle of current loans by processing renewals, amendments, extensions, and modifications to terms.

• Execute daily loan advances, payments, updates on insurance, and manage calculations of unused fees and billing on undrawn lines of credit.

• Handle participation payments, notices, and wire transfers (particularly for Fieldpoint and BancAlliance programs), along with a review of general incoming and outgoing wire transfers.

• Issue and manage Letters of Credit, ensuring the accurate generation of invoices for loan-related fees and payments.

• Perform post-booking general quality control of loans to verify data accuracy and compliance with bank policies. Systematically review reports from FCM, nCino, and FIS to identify and rectify exceptions, delinquencies, and errors during maintenance checks.

• Reconcile and balance various General Ledger (GL) and Demand Deposit Account (DDA) accounts, executing core edits and FIS Bank Control adjustments (e.g., updating interest rate indexes).

• Manage both internal and external inquiries through Zendesk, investigating FIS system issues and opening Client Portal tickets to resolve core banking platform challenges.

• Compile documentation to address internal and external audit inquiries while actively documenting, refining, and enhancing written loan operations procedures.

• Execute routine administrative tasks, daily reporting, and general in-office responsibilities essential for smooth operations.

⛳️ Requirements

• A minimum of 3-5 years of experience in Loan Processing/Servicing at a commercial or community bank.

• Proficiency in modern loan documentation and origination software, particularly nCino.

• Extensive experience with core banking systems, specifically FIS/IBS and the US Bank letter of credit portal.

• Familiarity with FCM and ticketing/service systems like Zendesk.

• Comprehensive knowledge of loan processes, documentation review, and collateral management.

• Strong fluency in loan servicing across various loan types (e.g., CRE, C&I, Sponsor Banking, Yacht).

• Deep understanding of participations (e.g., Fieldpoint, BancAlliance), Letters of Credit, term loans, and syndicated loans.

• Proven experience in General Ledger (GL) and Demand Deposit Account (DDA) reconciliation.

• Working knowledge of regulatory requirements within the loan operations department and experience managing audit inquiries.

• Advanced proficiency in Microsoft Office (e.g., Word, Excel, PowerPoint) and/or Google Workspace products.

• Exceptional interpersonal, communication, and procedural writing skills.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with company matching.

• Opportunities for professional development and career advancement.

• Flexible work schedules and remote work options.

• Generous paid time off and holiday policies.