Consultant

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Assist in managing case management projects for special populations in North Carolina.

• Cultivate client relationships to ensure the delivery of consistent, high-quality services.

• Act as a reliable day-to-day partner for clients, ensuring effective execution, proactive resolution of issues, and a positive client experience.

• Utilize structured problem-solving and consulting methods to understand client needs and contribute to actionable solutions and recommendations in collaboration with team leadership.

• Recognize and promote growth opportunities within an assigned portfolio by comprehending client objectives and tracking emerging needs.

⛳️ Requirements

• A bachelor's degree is required; a master's degree is preferred.

• A minimum of 5 years of relevant experience in education/government consulting, educational technology, project delivery, client success, account management, business development, or related disciplines.

• Experience in K–12 education and/or special education is preferred, or the ability to quickly learn complex policy and operational frameworks.

• Prior experience in managing client relationships, coordinating project activities, and supporting service delivery in a client-facing role is preferred.

• Excellent organizational skills with the ability to handle multiple priorities effectively.

• Innovative problem-solving skills and analytical thinking in fast-paced environments.

• Strong writing, verbal communication, facilitation, and presentation abilities.

• Capacity to identify and articulate insights that guide client solutions and account growth possibilities.

• Demonstrated proficiency in Microsoft Office applications, especially Excel, PowerPoint, and Word.

🏝️ Benefits

• Medical and dental care benefits

• 401k

• PTO

• Parental leave

• Bereavement leave