Compliance Reviewer

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage with external stakeholders to gather necessary information and documentation for review completion.

• Collaborate with team members and supervisors on procedural matters during the review process.

• Utilize independent judgment to manage complex reviews and escalate issues as necessary.

• Facilitate communication and provide support to both internal and external teams.

• Comprehend and convey both internal and external processes and procedures effectively.

• Adhere to established compliance workflow procedures.

• Efficiently manage the review workload.

• Deliver outstanding customer service while meeting performance standards for contacting insured individuals, responding to daily emails, and conducting business in a professional manner.

• Coordinate with adjusting staff concerning Conflict of Interest, Growing Season Inspections, and High Dollar Reviews.

• Notify adjusting staff about ongoing claims reviews.

• Ensure required review documentation is maintained within the policy processing system.

• Uphold qualified and trained reviewer status.

• Oversee the Compliance Register for review assignments.

• Stay informed about Risk Management Agency rules and regulations, ProAg procedures, and Federal Crop Insurance regulations.

• Participate in designated employee education and development initiatives.

• Carry out other related duties as assigned or required.

⛳️ Requirements

• Preferred: Two years of experience in crop insurance or agriculture-related fields, though not mandatory.

• Strong analytical abilities with a keen attention to detail.

• Proven interpersonal communication, negotiation, and conflict-resolution skills.

• Excellent written and verbal communication capabilities.

• A focus on confidentiality, tact, and diplomacy when interacting with internal and external teams.

• Advanced organizational skills and the capacity to manage multiple tasks concurrently.

• Ability to maintain confidentiality in day-to-day operations.

• A willingness to ask questions and find solutions to problems.

• A strong work ethic to help meet team deadlines.

🏝️ Benefits

• Competitive salary along with a comprehensive benefits package.

• A robust learning culture with continuous development opportunities.

• Opportunities for career growth and advancement.

• Comprehensive medical, vision, and dental coverage, effective from your first day of employment.

• Basic life and disability insurance.

• 401(k) plan featuring a 6% company match.

• 20 days of paid time off (PTO).

• Three floating holidays.

• Around 10 paid holidays annually.

• Volunteer time off.

• Paid parental leave.

• An award-winning wellness program that includes mental health services, membership in a fitness network, and a complimentary Headspace subscription.

• Student loan matching program.

• Employee discount program.

• Meaningful work that contributes to a purposeful career.