Compliance Lead, Servicing Advisory

This is a fully remote position, open to applicants in United States.

📋 Description

• Stay updated on changes in servicing, collections, and repayment regulations and ensure that the organization's policies and procedures are in line with the latest requirements.

• Offer guidance to Affirm’s Servicing, Collections, and Repayments teams regarding compliance requirements tied to product changes and new initiatives.

• Identify, evaluate, and manage compliance-related issues within the organization.

• Collaborate with cross-functional teams to create and implement corrective action plans in response to identified compliance issues.

• Act as a subject matter expert on compliance matters, providing guidance and training to employees across all levels.

• Develop and revise compliance policies and procedures, ensuring they align with regulatory requirements and best practices.

• Work closely within the CLO Org to interpret and integrate new laws and regulations into existing compliance programs.

• Design and deliver training programs on FCRA, FDCPA, and other relevant servicing, collections, and repayments regulations to enhance awareness and understanding throughout the organization.

• Provide ongoing education and communication to employees regarding updates in compliance requirements.

• Establish and maintain monitoring mechanisms to track compliance metrics and key performance indicators.

• Prepare and present regular reports to senior management, highlighting the compliance status, identified issues, and remediation efforts.

⛳️ Requirements

• Bachelor’s degree in business, law, finance, or a related field. An advanced degree or professional certification in compliance is advantageous.

• A minimum of 4 years of relevant experience in compliance and issues management, specifically focusing on servicing operations compliance, including FCRA and FDCPA.

• Comprehensive knowledge of FCRA, FDCPA, and other servicing, collections, and repayments regulations, guidelines, and industry best practices.

• Familiarity with applicable laws, regulations, and regulatory trends that affect Affirm’s business. Capability to research and investigate areas of lesser knowledge to build subject matter expertise.

• Strong aptitude for building and managing relationships with stakeholders, along with excellent communication skills to effectively convey complex and sensitive issues.

• Exceptional communication and interpersonal skills, enabling interaction with individuals at all levels of the organization.

• Curious and proactive in proposing innovative and effective solutions, with the ability to learn and adapt in a dynamic environment.

• Strong analytical and problem-solving skills, capable of assessing complex compliance issues and developing effective solutions.

🏝️ Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents.

• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses.

• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge.

• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount.