Compliance Analyst II

This is a fully remote position, open to applicants in California, +4 more states.

📋 Description

• Evaluate and effectively challenge internal responses to consumer complaints and potential operational issues, guiding the team on a diverse range of regulatory requirements, including (but not limited to) credit reporting, disputes, bankruptcy, fair lending, and UDAAP;

• Analyze customer complaints to determine root causes, assess trends, and identify opportunities for product and process enhancements to resolve recurring problems;

• Collaborate with cross-functional teams to address compliance issues and escalate to senior management when necessary;

• Assist in metrics reporting and contribute to process improvement initiatives;

• Support various key compliance and risk management projects as required.

⛳️ Requirements

• 3 to 5+ years of relevant professional experience in Compliance, Enterprise or Operational Risk, or Audit within a financial services organization, Fintech, or regulatory body;

• Inquisitive and proactive in suggesting innovative, effective solutions;

• Strong project management, critical thinking, time management, and analytical capabilities;

• Exceptional verbal and written communication skills, with the capacity to present complex and critical issues;

• A strong interest in fintech and consumer financial protections.

🏝️ Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents.

• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses.

• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge.

• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount.