Compensation Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee compensation plans, quotas, credits, adjustments, exceptions, and payout processes.

• Create and sustain scalable procedures that guarantee precise and efficient management of compensation.

• Establish and uphold compensation policies, ensuring uniform application of all program rules across GTM teams.

• Manage field support triaging for compensation-related queries, enhancing communication between GTM personnel and back-office teams.

• Conduct recurring compensation payout cycles, reconciliations, and operational closing processes.

• Handle generation, distribution, tracking, and record management of compensation letters.

• Collaborate with Legal, HR, and Finance to support governance, approvals, compliance, and audit requirements.

• Create reports, dashboards, and quality assurance processes to enhance visibility and accuracy.

• Act as a primary point of contact for field questions and inquiries regarding compensation.

• Develop and maintain support resources, FAQs, documentation, and intake processes.

• Work alongside Enablement and Sales Leadership to enhance understanding, adoption, and trust in compensation programs.

⛳️ Requirements

• 8+ years of experience in compensation operations, sales operations, revenue operations, finance operations, or related operational roles.

• Extensive experience in administering variable compensation programs at scale.

• Strong background with compensation systems and operational tools.

• Experience in executing payout cycles, quota workflows, plan administration, and compensation governance.

• Proven ability to create and enhance scalable operational processes in high-growth environments.

• Exceptional cross-functional stakeholder management and communication skills.

• Strong analytical, systems, and problem-solving abilities.

• A hands-on approach with a high degree of accuracy, ownership, and attention to detail.

• Comfort in balancing strategic context with day-to-day operational execution.

🏝️ Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts.

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit).

• 401(k) retirement plan with employer match.

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks).

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees.

• 13+ paid company holidays, along with multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law).

• Mental health and wellness support.

• Employer-paid basic life and disability coverage.

• Annual learning and development stipend to support your professional growth.

• Daily meals in our offices, and meal delivery credits as eligible.

• Relocation support for eligible employees.

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.