Community Relations Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead initiatives aimed at achieving membership and enrollment objectives through marketing projects, new market strategies, health fairs, community engagements, training sessions, retention efforts, sales visibility, outreach, networking, and lead generation.

• Conduct research and evaluate market and business opportunities.

• Plan, develop, coordinate, collaborate on, and facilitate meetings, presentations, training sessions, orientations, focus groups, field marketing events, and various projects.

• Establish and sustain business relationships and information to enhance membership and enrollment goals.

• Represent the department in internal and external vendor meetings, departmental gatherings, cross-functional collaborations, community events, and provider meetings.

• Create sales and broker product training materials, member retention strategies, new member training, and outreach presentations.

• Serve as the department liaison for market materials, collateral distributions, inventory management, and reporting.

• Act as the primary contact for significant projects.

• Collaborate with management on documentation of workflow policies and procedures, strategy, planning, product development, collateral, and sales tactics.

• Identify and initiate field marketing efforts, grassroots lead generation, provider co-op opportunities, and community venue engagements.

• Work alongside the sales team to ensure effective market execution.

• Develop strategies to boost crossover enrollment and support outreach activities.

• Carry out other assigned responsibilities.

• Adhere to all policies and standards.

⛳️ Requirements

• Bachelor's Degree in Marketing, Business Administration, or a related field.

• Over 3 years of experience in sales/marketing.

• Experience in health insurance or managed care is preferred.

• Familiarity with government products is preferred.

• Equivalent experience may be accepted in lieu of a bachelor's degree for positions at Fidelis Care and Medicare.

• Must reside in Georgia, preferably within the metro Atlanta area.

• Willingness to travel within the designated territory is essential.

• Up to 80% travel required for Medicare positions.

• Certain language skills may be necessary for specific plans.

• A Driver’s License may be mandatory for some plans.

• Life and Health License must be obtained within 90 days of employment if required by the business unit/department.

🏝️ Benefits

• Competitive salary.

• Health insurance coverage.

• 401K plan and stock purchase options.

• Tuition reimbursement program.

• Paid time off along with holidays.

• Flexible work arrangements, including remote, hybrid, field, or office schedules.

• Potential for additional incentives.