Community Relations Specialist

This is a fully remote position, open to applicants in California.

📋 Description

• Generate fresh referrals, engage in outreach, and offer marketing assistance within a designated territory.

• Inform clients, families, support systems, Regional Center personnel, and public audiences about the services provided by Aveanna.

• Drive revenue enhancement and collaborate with location management to ensure profitability.

• Develop and maintain a robust referral network throughout the designated area.

• Travel regularly to assigned Regional Centers to establish, nurture, and sustain relationships.

• Represent Aveanna at offsite meetings, training sessions, community events, conferences, expos, and resource fairs.

• Plan, budget, forecast, and execute events and projects across California, which may include overnight travel.

• Deliver educational training sessions.

• Prepare and produce informational materials for events.

• Develop community relations initiatives to enhance brand awareness and regional market presence.

• Investigate and resolve sensitive inquiries and complaints.

• Identify potential growth opportunities and service lines.

• Serve as Aveanna's liaison to Regional Centers and other Community Based Organizations.

• Assist with referral utilization management and follow-up communication.

• Manage and gather feedback from referral sources, clients, and the community.

⛳️ Requirements

• High School Diploma.

• Outstanding organizational and communication skills.

• Compassionate, positive, and empathetic demeanor.

• Capability to work with individuals from diverse cultural and ethnic backgrounds.

• Skill in communicating effectively at all levels of the organization.

• Self-motivated individual.

• Valid Driver's License and driving record that meets company standards.

• Proficiency in Microsoft Outlook, Word, and Excel.

• Must comply with confidentiality standards and professional boundaries.

• Strong sense of urgency and meticulous attention to detail.

• Ability to work independently as well as part of a team.

• Skill in prioritizing multiple tasks and meeting deadlines.

• Ability to collaborate effectively with various departments and teams.

• Proficient in speaking, writing, reading, and understanding English clearly.

• Willingness to travel, including possible overnight trips.

• Reliable transportation with a well-maintained, insured vehicle and current state registration.

• Capability to lift, carry, push, and pull up to 35 pounds occasionally.

• Ability to walk, stand, bend, kneel, reach, and twist for extended periods.

• Ability to sit and navigate stairs.

• Visual and auditory acuity; strong sense of smell and touch.

• Ability to operate in varied environments, potentially exposed to allergens.

• Compliance with necessary health-related vaccinations and testing, subject to applicable exemptions.

• Preferred: experience in community-based or social services.

• Preferred: familiarity with Regional Center systems.

• Preferred: Bachelor’s Degree in Business, Communication, Psychology, or a related field.

• Bilingual proficiency in Spanish, Vietnamese, or another language deemed necessary by Aveanna (as specified under Bilingual requirements).

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Paid time off and holiday pay.

• Opportunities for professional development and growth.

• Supportive work environment with a focus on teamwork.