Communities Choice Ballot Administration, Promotions Social Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee updates and revisions for the Communities Choice ballot, which includes changes in categories, additions or removals of businesses, spelling corrections, and updates that are time-sensitive.

• Coordinate and fulfill requests from advertisers regarding Communities Choice campaigns.

• Assist in the fulfillment and execution of social media promotions for Communities Choice.

• Submit, monitor, and manage Meta partnership requests for scheduled social content and tagging of paid partnerships.

• Work in collaboration with Promotions, Sales, Design, Events, and Social teams to ensure campaign assets, approvals, and deliverables are completed accurately and on schedule.

• Maintain tracking systems for ballot revisions, partnership approvals, campaign progress, and advertiser requests.

• Resolve issues related to Meta partnership access, permissions, and platform functionality.

• Ensure that paid partnership and social media requests align with campaign timelines, client expectations, and platform guidelines.

• Keep process documentation, workflow guidelines, and best practices updated for ballot administration and social campaign management.

• Identify and recommend opportunities to enhance operational efficiency, communication, and campaign workflows.

⛳️ Requirements

• Exceptional organizational and project management abilities, with a capacity to handle multiple priorities and deadlines.

• Strong attention to detail and dedication to accuracy.

• Excellent written and verbal communication abilities.

• Proven ability to collaborate effectively across different teams and departments.

• Preferred experience in promotions, campaign management, digital media, advertising operations, marketing, or design support.

• Background in managing digital assets, workflows, and cross-functional projects.

• Familiarity with social media management platforms, notably Meta Business Suite and similar tools.

• Understanding of digital marketing, paid social media campaigns, audience engagement, social analytics, and best practices for content optimization.

• Ability to troubleshoot issues related to digital platforms, user permissions, and account access.

• Proficient in Microsoft Office applications, including Excel, as well as cloud-based collaboration tools.

• Comfort with learning and adapting to new technologies, systems, and digital platforms.

• Familiarity with CRM, workflow automation, and project management tools such as Salesforce, Smartsheet, Zapier, or similar systems.

• Preferred experience with HTML and CSS for basic web content formatting and support for digital campaigns.

• Graphic design experience and proficiency in using Canva, Adobe Creative Suite, or similar platforms.

• Experience in supporting sponsored social content and workflows for paid partnerships.

• Knowledge of scheduling social content, approval processes, and execution of campaigns.

• Experience in supporting large-scale promotional, recognition, or voting-based initiatives.

• Familiarity with CRM systems and project management software.

• Experience with Meta Business Suite, Facebook paid partnerships, or other social media advertising platforms.

🏝️ Benefits

• Options for medical, dental, and vision insurance.

• Health savings and flexible spending accounts.

• 401(k) retirement savings plan with a company match.

• Paid time off.

• Observance of company holidays.

• Opportunities for career advancement within one of the nation's premier media and marketing organizations.