Communication Strategist

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Oversee and enhance the execution of a captivating and consistent brand strategy across all channels.

• Manage and advance Crisis Action’s visual and narrative identity to embody our mission, values, and global influence.

• Ensure brand consistency across all external communications.

• Lead the development of brand guidelines, tone of voice, and storytelling frameworks across various external platforms.

• Convert Crisis Action's distinctive coalition model into clear and engaging narratives that highlight our work and showcase our impact.

• Collaborate closely with the Development Team and the CEO to create persuasive content for donors, including pitch decks, proposals, reports, donor appeals, and newsletters.

• Design and implement digital fundraising campaigns that captivate current and prospective donors.

• Craft emotionally impactful storytelling and case studies that illustrate our achievements.

• Position Crisis Action’s leaders as thought leaders in front of donor audiences.

• Support donor events and briefings with strategic messaging and content development.

• Oversee the content and tone for Crisis Action’s website and digital platforms.

• Analyze and refine communication strategies based on audience engagement and performance metrics.

• Actively collaborate with Crisis Action’s global team to gather stories, insights, and needs from the frontlines of our operations.

• Transform internal insights into timely, relevant, and authentic external narratives.

⛳️ Requirements

• Over 6 years of experience in brand, communications, fundraising, or marketing roles—ideally in the non-profit or advocacy sector.

• Demonstrated experience in developing and managing brand identity and storytelling for mission-driven organizations.

• Exceptional writing abilities, with a talent for simplifying complex concepts into clear and engaging narratives.

• Experience in designing or managing fundraising campaigns and donor communications.

• A strategic thinker who comprehends how branding drives engagement, trust, and donations.

• Strong knowledge of digital communications, audience segmentation, and campaign strategies.

• Capability to manage multiple priorities in a fast-paced, crisis-responsive setting.

• Deep commitment to Crisis Action’s mission, values, and collaborative approach.

• Ability to work collaboratively with diverse teams and cultures with colleagues located worldwide.

• Capacity to perform well under pressure and meet deadlines.

🏝️ Benefits

• 25 annual leave days (30 days after 3 years).

• Up to 6% contribution to pension.

• 3-month long service leave after 6 years and a one-month sabbatical leave in year 10.

• Annual inflationary increase.

• 2% salary increase in year 2, 4, and 8, subject to availability of funds.